Refund & Return Policy

Last updated: September 2026

We want you to love what you order. If something isn’t right, here’s how returns and refunds work at FurnishByMe.

Return Window

You can return most items within 30 days of delivery. Items must be unused, in their original condition, and carefully repackaged.

How to Start a Return

Email us at furnishbyme@gmail.com with your order number and the item you’d like to return. We’ll confirm eligibility and send you return instructions.

Refunds

Once we receive and inspect your returned item, we’ll process your refund to your original payment method, typically within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect — in those cases, we’ll cover return shipping or arrange a replacement at no cost to you.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 48 hours of delivery with your order number and photos of the issue, and we’ll arrange a replacement or refund.

Exchanges

Want a different size, color, or item instead? Contact us and we’ll help arrange an exchange where possible.

Non-Returnable Items

Final sale and clearance items are not eligible for return unless they arrive damaged or defective.

Questions?

Reach us anytime at furnishbyme@gmail.com or through our Contact page.